Privacy Policy

ApexForge Digital ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website apexforgedigital.com or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, company name, and other contact details when you fill out forms, request quotes, or communicate with us.
• Payment Information: Credit card details, billing address, and transaction history when you purchase our services (processed securely through third-party payment processors).
• Communication Data: Content of emails, chat messages, phone calls, and other communications with our team.
• Technical Information: IP address, browser type, device information, operating system, referring URLs, and pages visited (collected automatically through cookies and analytics tools).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send transactional communications
• Respond to your inquiries, requests, and support needs
• Send marketing communications about our services (with your consent)
• Analyze website usage and improve user experience
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and enforce our Terms of Service

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us with website hosting, email delivery, payment processing, analytics (e.g., Google Analytics), and CRM services. These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, court order, or government regulation, or when necessary to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can control cookies through your browser settings, but disabling them may limit some website features.

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects data anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, firewalls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link or contacting us directly.
• Data Portability: Request your data in a portable format.

To exercise these rights, contact us at [email protected] or call (888) 814-8212.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: