What e-commerce platforms do you work with?
We specialize in multiple e-commerce platforms including Shopify,
WooCommerce (WordPress), BigCommerce, and custom solutions. We'll
recommend the best platform based on your business needs, budget,
product catalog size, and technical requirements. Each platform has
unique strengths - Shopify for ease of use, WooCommerce for
flexibility, and custom solutions for enterprise-level requirements.
How long does it take to build an e-commerce website?
Timeline varies based on complexity: Starter stores (up to 50
products) typically take 2-3 weeks, Professional stores (up to 500
products) take 4-6 weeks, and Enterprise solutions (unlimited
products with custom features) can take 8-12 weeks. This includes
design, development, product upload, payment integration, testing,
and training. Rush timelines are available for an additional fee.
Do you handle product uploads and migrations?
Yes! We handle complete product catalog setup including product
descriptions, images, pricing, variants (sizes, colors), inventory
settings, and SEO optimization. If you're migrating from an existing
platform, we'll transfer all your products, customer data, order
history, and reviews. We also provide product photography
recommendations and can write compelling product descriptions.
What payment gateways can you integrate?
We integrate all major payment gateways including Stripe, PayPal,
Square, Authorize.net, and platform-specific solutions like Shopify
Payments. We also support Apple Pay, Google Pay, and
buy-now-pay-later services like Affirm, Klarna, and Afterpay. All
integrations are PCI-compliant and secure, ensuring customer payment
data is protected.
Will my e-commerce site be mobile-friendly?
Absolutely! All our e-commerce websites are fully responsive and
optimized for mobile devices. With over 70% of online shopping
happening on mobile, we prioritize mobile-first design with easy
navigation, fast loading times, and seamless checkout experiences.
We test on multiple devices and screen sizes to ensure perfect
functionality across all platforms.
Do you provide training on managing the store?
Yes! We provide comprehensive training on managing your e-commerce
store, including adding/editing products, processing orders,
managing inventory, running promotions, and using analytics.
Training includes video tutorials, written documentation, and live
screen-sharing sessions. We also offer ongoing support packages if
you need additional help after launch.
Can you integrate with shipping carriers?
Yes! We integrate with all major shipping carriers including USPS,
UPS, FedEx, and DHL. We can set up real-time shipping rates, print
shipping labels directly from your admin panel, and provide tracking
numbers to customers automatically. We also support local delivery,
pickup options, and international shipping with customs
documentation.
What about SEO and marketing features?
All our e-commerce websites include built-in SEO optimization:
custom meta titles/descriptions, clean URLs, schema markup for
products, image alt tags, and fast loading speeds. We also integrate
email marketing tools (Mailchimp, Klaviyo), Facebook/Instagram
shopping, Google Shopping feeds, abandoned cart recovery, and
analytics tracking to help you market and grow your store
effectively.
Is ongoing maintenance and support included?
All packages include post-launch support ranging from 30 days
(Starter) to 6 months (Enterprise). This covers bug fixes, minor
updates, and technical support. After the included period, you can
choose from our maintenance plans that include security updates,
platform upgrades, backups, performance monitoring, and priority
support for a monthly fee.
Can you help with inventory management and fulfillment?
Yes! We can integrate inventory management systems that sync across
multiple sales channels, set up low-stock alerts, and automate
reordering. For fulfillment, we integrate with services like
ShipStation, ShipBob, and Amazon FBA. We can also set up
dropshipping integrations with suppliers like AliExpress, Printful
(for print-on-demand), and wholesale platforms.