24/7 PROFESSIONAL ANSWERING

Never Miss Another Call. Ever Again.

Professional virtual receptionists answer every call with your brand voice. Capture more leads, book more appointments, and free your team to focus on what matters.

98%
Answer Rate
24/7
Coverage
$0
Missed Calls
Woman customer support phone operator with headset working. Portrait beautiful caucasian young female call center worker looking at the cameras, smiles friendly

Why Businesses Choose Our Virtual Reception

📞

Never Miss a Lead

Every call answered professionally in under 3 rings. No voicemail, no missed opportunities, no lost revenue.

📅

Book More Appointments

Real-time calendar integration. Receptionists book appointments directly into your schedule instantly.

💰

Save 60% vs In-House

No salary, benefits, or training costs. Professional reception at a fraction of hiring full-time staff.

🎯

Your Brand Voice

Custom scripts trained on your services, pricing, and FAQs. Callers think they're talking to your team.

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Launch in 5 Days

Quick setup with full training. Start capturing calls within a week of signing up.

📊

Full Reporting

Track call volume, peak times, conversion rates. See exactly what's working and optimize continuously.

How It Works

1

Discovery Call

30-minute session to learn your business, FAQs, and call flow needs

2

System Setup

Integrate with your phone, calendar, and CRM in 2-3 days

3

Training & Testing

Staff trained on your brand voice and protocols with test calls

4

Go Live

Start answering calls 24/7 with ongoing optimization

Real Results from Real Clients

DENTAL CLINIC
↑ 82% More Bookings

John M., Clinic Manager: "Since switching to ApexForge reception, our missed calls dropped 82% and bookings increased. We're capturing patients we would have lost to voicemail."

REAL ESTATE
40% More Showings

Sara W., Real Estate Broker: "Call handling is professional and saves us time every day. We're scheduling 40% more property showings because calls are answered immediately."

HOME SERVICES
3X Revenue Growth

Marcus T., Owner: "We went from missing 30% of calls to answering 98%. The ROI was immediate and continues to compound. Revenue has tripled."

Frequently Asked Questions

How quickly can you start?

Most clients are live within 5-7 business days after contract signing. Rush setups in 48-72 hours available for urgent needs.

Do you handle emergency calls?

Yes. We route emergency calls immediately to your on-call number with instant SMS/email notifications per your escalation rules.

Which CRMs do you integrate with?

HubSpot, Salesforce, Zoho, GoHighLevel, Pipedrive and 50+ others via API or Zapier. If it has an API, we can integrate it.

Can I customize the greeting and scripts?

Absolutely. All greetings, FAQs, and call flows are 100% customized to your brand. Update anytime through your dashboard.

What if call volume spikes?

Our system scales automatically. Whether 10 calls or 1,000 calls per day, we maintain 98%+ answer rate without advance notice needed.

Is this HIPAA compliant?

Yes. HIPAA-compliant with encrypted communications, secure recordings, BAA agreements, and PHI-trained staff for medical practices.

Stop Losing Calls. Start Growing Revenue.

Get a free consultation and see how virtual reception can transform your business.

Why You Need Virtual Reception

Never Miss Another Call. Ever.

Every missed call is a lost opportunity. Our virtual receptionists answer every call professionally, so you can focus on running your business.

24/7 Availability

Answer calls around the clock, even after hours, weekends, and holidays. Never lose business to voicemail again.

  • 24/7/365 live answering
  • After-hours coverage
  • Holiday support

Appointment Scheduling

Book appointments directly into your calendar. Real-time scheduling that integrates with your existing systems.

  • Calendar integration
  • Real-time booking
  • Automated confirmations

Call Screening & Routing

Smart call filtering based on your criteria. Only get interrupted for urgent matters or qualified leads.

  • Custom call screening
  • Priority routing
  • Spam call blocking

Message Taking

Detailed message capture sent instantly via email or SMS. Never miss important details from customer calls.

  • Instant email/SMS delivery
  • Detailed call notes
  • Caller information capture

Custom Greeting

Personalized scripts tailored to your business. Callers think they're speaking to your in-house team.

  • Branded phone greeting
  • Custom call scripts
  • Professional representation

Call Analytics

Track call volume, peak times, missed opportunities, and more. Data-driven insights to improve your business.

  • Real-time dashboards
  • Call volume reports
  • Performance metrics

The Cost of Missed Calls

67%

of customers hang up if they can't reach a human

85%

won't call back after a bad phone experience

$1,200

average value of a lost customer

Can you afford to lose customers because of unanswered calls?

Get Started Today →
Transparent Pricing

Virtual Reception Pricing

Simple, transparent pricing based on call volume. No hidden fees. Cancel anytime.

Starter

Perfect for small businesses

$299 /month

Up to 50 calls/month

  • Live call answering
  • Custom greeting script
  • Message taking & forwarding
  • Email/SMS notifications
  • Business hours coverage
  • Basic call reporting
  • 24/7 coverage
  • Appointment scheduling
Get Started
MOST POPULAR

Professional

For growing businesses

$599 /month

Up to 150 calls/month

  • Everything in Starter, plus:
  • 24/7 call coverage
  • Appointment scheduling
  • Calendar integration
  • Call screening & routing
  • CRM integration
  • Advanced analytics
  • Priority support
Get Started

Enterprise

For high-volume businesses

$999 /month

300+ calls/month

  • Everything in Professional, plus:
  • Unlimited calls
  • Dedicated account manager
  • Custom call workflows
  • Multi-location support
  • Bilingual receptionists
  • Custom reporting
  • White-label option
Contact Sales

All Plans Include:

No Long-Term Contracts

24/7 Support

HIPAA Compliant

Cancel Anytime

Additional minutes: $2.50 per call over your plan limit. Upgrade anytime for better rates.

FAQ

Frequently Asked Questions

Everything you need to know about our virtual reception service

Ready to Never Miss Another Call?

Get started with professional virtual reception service today. No setup fees, no long-term contracts, and a 14-day money-back guarantee.

5-Star Service

24/7 Available

HIPAA Compliant

14-Day Guarantee